A good business is never misunderstood.

http://www.youtube.com/watch?v=bWsxuLbrs-c

Hilarious video that has a serious point. The world is a small place with big cultural differences, as a result depending on where your from and who you interact with you can be easily misunderstood and mistaken.Credit Management is no different. Ensure there are no misunderstandings with your customers make sure your credit terms are clear from the outset and ensure your customers understand the same.