It is no secret Master Collections is considered the Debt Collection Rescue Centre.
We have picked up the pieces where clients have been misled and/or abused by unscrupulous Debt Collection Agencies, (DCAs). Indeed we acquired one CCJ against Falcon Management Services Ltd on behalf of a Glazing firm, and although liquidation thwarted enforcement we successfully enforced a second CCJ on behalf of a welding and fabrication firm that used our enforcement services.
Redwood Business Management Ltd T/As ‘Rojen Recovery Services’, (Rojen), is another example of a DCA we saved a business from. The business approached us complaining about the service they received from Rojen, no return calls, no updates, not paying out on instalments collected from a Payment Plan. Master Collections gave the business the confidence we could deliver, as a result in 2019 they became a client and at the time of publication of this Blog still are a client.
What has Falcon Management Services Ltd and Redwood Business Management Ltd got in common? They both are connected to the same person, a fraudster named Robert Thomas Cree.
Conviction
On 30th April 2021 appearing before Her Honour Judge Mallet at Newcastle Crown Court, Robert Cree was sentenced to 4 years and 10 months in prison and disqualified from acting as a company director for 12 years for two counts of fraudulent trading and a count of perverting the course of justice relating to Monument Management Limited and Redwood Business Management Ltd.
The Judge described Cree as ‘plainly not trustworthy or honest’ and said he knew what he was doing was wrong.
Hallmarks
While we are pleased with the conviction, for a fraudster like Robert Cree a 4 year 10 month prison sentence is a career break. On balance he will probably be released on license after 3 years and return to his fraudulent ways, so below is a list of Robert Cree hallmarks to be wary of :-
- Connected to more than one Debt Collection Agency. A search of the director name at Companies House will flag up two disqualifications.
- Cold calling organisations obtained from a Creditor list of companies in liquidation, offering debt recovery services following payment of a subscription fee.
- Making calls to debtors without first sending them a letter of claim.
- Majority of debts collected do not make their way back to the client.
- Leaving clients hanging with no return calls or email. Customer service and updates virtually non existent.
- Purporting to have inside knowledge of your debtor.
- Inviting you to sign an admin form that is in fact commitment to a contract with onerous T & Cs including 25% or more commission on positive debt collection.
- Encouraging you to invest in a debt recovery service that can recover outstanding invoices from insolvent debtors.
- Aggressive and/or defensive reaction when you ask for proof of work.
Trust
Master Collections appreciate how important trust is to our clients, you can trust us and here’s why.
Master Collections is a family business that has been trading for 18 years.
Master Collections is not run by accountants or professionals with no legal qualifications, it is run by Carlo Pegna who is a Legal Executive and the MCICM 2007 Credit Professional of the Year. Although DCA’s are not regulated like law firms Carlo manages Master Collections just like a law firm, client money is kept separate from office money and when recommending legal proceedings Master Collections set out the risks and costs of the same.
For details on how Master Collections has helped and continues to help businesses all over the country click here.
If you are interested in Master Collections services, call award-winning credit professional and commercial lawyer Carlo Pegna on 01920 481467 for a FREE debt recovery assessment.

